Jobs at BASSBOSS

BASSBOSS is a small and dedicated crew of audiophiles who build loudspeaker systems for equally discerning clients. We’re looking for a stellar and dependable customer-facing Service Manager and Fulfillment Associate to manage product service and warranty requests. This position will also be responsible for assembly of loudspeakers and components and assistance with shipping and fulfillment. Our ideal candidate is familiar with electrical/audio wiring, detail oriented, organized, self-driven and comfortable in a dynamic and fast-paced environment.

We are a tight knit crew with significant room for professional development for the right person.

Responsibilities

• Assemble electronics products to specified standards
• Test and measure finished products to verify accuracy and performance
• Manage Service Issues: Communicate, track, troubleshoot, order parts, and quickly and accurately resolve product issues with customers and internal staff
• Maintain accurate inventory count
• Package, palletize and ship outbound freight
• Upkeep and maintain warehouse and equipment

Great attitude, communication and diligence needed to provide fantastic service and excellent experiences for our customers.

This position requires expert skills with hand tools and small power tools and the ability to lift and move items weighing up to 65 lbs. The successful candidate will bring precision, attention to detail, speed, energy, and efficiency to work every day.

Core Competencies

• Practical knowledge of electricity – connecting, wiring, and assembling electronics
• Ability to learn software and hardware measuring and testing
• Experience with troubleshooting electronics, in-person and remotely
• Confident, friendly communicator and team player
• Confidence with using technology to work, track, and communicate
• Dependable, organized, great attitude
• Motivated by a desire to excel and exceed expectations in a specialized field
• Problem solving and critical thinking skills

Experience

2-3 years of related experience and/or training in:

• Assembly, service or installation of electrical, electronic or mechanical systems
• Audio-visual systems installation in commercial, home, pro or automotive

Physical Demands/Work Environment

The physical demands and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job. The employee must be able to lift and carry up to 65 pounds and comply with OSHA standards. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach, and move about the facility. The environmental characteristic for this position is a warehouse setting. Candidates should be able to adapt to a warehouse environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BASSBOSS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

COVID-19 precautions

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

All unvaccinated team members and guests are required to wear masks at all times in the warehouse, social distance, and maintain clean and safe spaces.

Pay and Benefits

Pay commensurate with experience.

Benefits for full time employees: Health, Dental, and Supplementary insurance available after first 60 days, Holidays plus 15 Paid Time Off days per year, Parental leave, 401k, Employee discount.