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THE BASSBOSS PROMISE :
GREAT PRODUCTS, GREAT SERVICE.
The BASSBOSS warranty is a fully-transferable product warranty coverage program that includes coverage of electronics, drivers and cabinets.
BASSBOSS loudspeaker cabinet integrity, including all joinery, fasteners, handles and wood, is warranted against defects in materials and workmanship for a period of six (6) years from the date of purchase. This warranty does not cover items that are intended to wear and can be replaced if worn or damaged. Examples of items not covered by this warranty are cabinet feet, grilles and the finish or coating applied to the cabinet.
Transducers (aka drivers, woofers) are covered against failures due to defects in materials and/or workmanship for two (2) years from the date of purchase.
BASSBOSS amplifiers and electronic components are covered against failures due to defects in materials and/or workmanship for a period of three (3) years from the date of purchase.
All these coverages are subject to the limitations outlined below. Shipping costs are not included unless authorized by BASSBOSS personnel.
Warranty support is a service, and part of that service includes helping you prevent failures and minimize repair and shipping costs.
Please do not ship products without obtaining a return authorization number (RMA) by contacting BASSBOSS at bassboss.com/support. If you need to ship your speaker for service, BASSBOSS technicians will provide assistance on shipping and packaging requirements specific to your service needs.
During the warranty period, if your loudspeaker malfunctions or fails due to any defect in components or manufacturing, the failed parts will be repaired or replaced. This warranty does not extend to damage resulting from improper installation, misuse, neglect or abuse. Warranty coverage and eligibility will be determined upon inspection by BASSBOSS personnel. This warranty does not cover labor other than that authorized and performed by BASSBOSS personnel.
Service will be performed upon the return of the failed unit, together with its original sales receipt or other proof of purchase, to BASSBOSS or an Authorized Service Facility. Purchaser is responsible for all costs of shipping and handling. Cosmetic damage is specifically excluded from this warranty. This warranty is rendered void if service, repairs and/or modifications are attempted or made by anyone not specifically authorized by BASSBOSS to perform said services.
Please contact BASSBOSS or your local BASSBOSS dealer before attempting any repairs and before shipping parts in for service on the support tab on this page. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.